On the metaphysics of customer service

Got a text message from NTL there. Oh hey NTL, haven’t heard from you in a while! What’s happenin’, bro?

In Regards to a recent Termination – Cancellation on your Chorus/NTL account please be advised that despite numinous attempts we have been unable to contact you to collect our equipment.

Man, whatever. I mean, let’s not get into who tried to contact who, and who got through first time and arranged to pick up the equipment, and who nevertheless didn’t bother to turn up. Let’s not get into how maybe you’re coming off a little pissy right now, NTL. No. There are much more interesting things we could talk about.

When I first glanced over the message I read it as “despite numerous attempts”. But that ain’t what it says.

From Wikipedia: “Numinous (from the Classical Latin numen) is an English adjective describing the power or presence of a divinity.” Dear Mary. So that itch I’ve been getting on and off just behind my ear, is that them deploying their mighty powers to try to communicate with me? Perhaps my rock-solid rationalism has prevented them getting a clear signal. I shall clear my mind and meditate, and we shall see if we can sort this matter out once and for all.

… nope, still just trying to flog me a landline. Dammit NTL. Such a waste.

8 Responses to “On the metaphysics of customer service”


  1. 1 Darragh

    Please tell me that the capitalisation is yours, not theirs. Or maybe vice versa. I don’t know what’s worse!

  2. 2 Colm

    Text message is (sic). I quite like the capitalisation, makes it look old-timey. If only they were consistent.

  3. 3 Andrew

    Ah, that brings me back. When I started studying theology one of the first books we looked at was Rudolf Otto’s ‘Sense of the Numinous’ (also rather boringly translated as ‘Sense of the Holy’). I think it’s meant to denote an understanding of what is sacred that is meant to be intrinsic in all of us. Like when you pass a startlingly perfumed Anne Doyle in Ranelagh and an awed hush descends over you and your comrades for a moment or so as you soak in the magnitude.

    On another note, hope you had a numinous birthday and didn’t debase yourself too much. {insert further Doolittle related lines here}

  4. 4 Sweary

    Oh, that gave me a larf.

    When will that Human Recourses* department hire people with any kind of grasp on the Engrish language?

    *Really, that’s what it was called in my fella’s last place of employment.

  5. 5 manuel

    ha! tremendous….!

  6. 6 Le Nord

    FINALLY! Sake Templeton I was beginning to think this placed had died! I was going to throw you a wake or something

    Great post :)

  7. 7 Le Nord

    NEW POST! NEW POOOOOST!

  8. 8 paysan

    Maybe Joe Coleman works for (the Heavenly)Chorus/NTL…

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